Styling Terms & Conditions



All scheduled sessions with Melissa Souza will take place between the hours of 9am and 6pm. Exceptions will be made for evening and weekend consultations at our discretion.


All bookings must be made at least a week in advance to avoid disappointment. To make an appointment, you may book virtually here:,  fill out our online form for the service you require, email us or call 909.709.3079. All fees are due in full before the start of a consultation, unless otherwise arranged.


There may be situations when rescheduling a confirmed booking by a client is necessary. There is a charge of $30 per reschedule. We ask that you give us as much notice as possible, ideally at least 48 hours notice.


If for any reason you are unable to make your appointment, you must inform Melissa Souza at least 48 hours before the scheduled time. If less than 48 hours notice is given, 50% of your fee will be forfeited. If more than 48 hours notice is given we will deduct a $30 admin fee when refunding the fee.



Travel Expenses

Travel expenses for the stylist is extra if the client is based outside of the 150 mile service area. These are charged at .50 per mile there and back. Should overnight travel need to be arranged, all travel accommodations will be calculated.The agreed amount is to be paid prior to service.

Pre-Consultation Form

To ensure you get the most out of your session please complete your Pre-Consultation Form at least one week prior to your session.

Ongoing Support

Once your style session is over, I will continue to provide you with support. Should you have any questions, you can email or Whatsapp/text me. Should you require additional style advice or shopping support at some point in the future, please contact me to arrange a session.

Come to your Personal Styling sessions prepared:

Closet Edit

Before your session, you’ll have a little bit of homework.

We’ll go over that in detail during your consultation.


    •    You should also bring a small bottle of water with you.

    •    Ensure you wear comfortable clothes that can be easily removed; constantly changing in and out of your clothes can be time consuming and exhausting.

    •    Bring any pieces of your clothing that you wish to match e.g. if you are a women, a top you want to find a skirt for, or if you are a man a shirt you would like to find a jacket for.

    •    Bring a pair of shoes with you, that you are most likely to wear with your clothes, preferably something with a heel, unless you are extremely tall.

    •    Make sure you wear your best-fitting bra (or bring it with you) to try on with tops or dresses.

Be willing to:

    •    Have a lot of fun.

    •    Experiment and try new things.

    •    Be transformed.... if you so desire.

    •    Love yourself - one of the secrets to looking and feeling amazing is learning to love the way you are!


Melissa Souza reserves the right to revise these terms and conditions at any time by posting revisions on this page.






Terms and Conditions



All gift vouchers for personal styling services: in-person and virtually, and are valid for one year from date of purchase.




If the person you give the personal styling gift voucher to finds it unsuitable we are happy to refund you up to 28 days from the date of purchase less a $30 admin fee.

Arranging Sessions

The receiver of the personal styling gift voucher will just need to call or email and we will arrange the rest. If the receiver of the personal styling gift voucher lives outside of the 150 mile service area, we will charge travel expenses for these sessions or she/he may book a virtual style session.

Melissa Souza reserves the right to revise these terms and conditions at any time by posting revisions on this page.

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